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Subprocessors

GMetri is hosted on GCP (Google Cloud Platform) in Mumbai (IND) and Los Angeles(US). The application requests automatically get routed based on the geographical location of the end user.

Processor Full NameProcessor CountryProcessing ActivityTypes of data processedPersonal data processedEncrpytion
GoogleData processed and stored in USSSO and AuthUser ID, Email, Password (hashed), OAuth tokens, Name, Auth provider profile (i.e. name/email/picture from Google. Depends on provider), Phone Number, Geolocation (Only if enabled)Only if enabled, All usersHTTPS, TLS1.2
AzureData processed and stored in USSSO and AuthUser ID, Email, Password (hashed), OAuth tokens, Name, Auth provider profile (i.e. name/email/picture from Google. Depends on provider), Phone NumberOnly if enabled, All usersHTTPS, TLS1.2
Google Cloud SQLData processed and stored in Asia Pacific (Mumbai)Main DatabaseUser ID, Email, Name, Org Name, Device IDs (i.e ID/name from Meta Quest device), Auth provider profile, GeolocationAll users, alwaysHTTPS, TLS1.2
AgoraData processed and stored in USMultiplayer Features like video calls, voice calls, chat and screen-sharingAudio and video data of the user during a call, Media server logs generated by the Agora serversOnly if enabled, All usersHTTPS, TLS1.2, WSS, UDP (Secure Websocket)
AWS S3Data processed and stored in Asia Pacific (Mumbai)File UploadsFile Uploads from GMetri EditorOnly if using GMetri Editor, All usersHTTPS, TLS1.2
TrackJSData processed and stored in USUsage Analytics, Error reportingUser ID, IP Address, Usage Stats, GeolocationAll users, alwaysHTTPS, TLS1.2