Whitelisting for Viewing Experiences

If you are unable to view Experiences on GMetri on certain networks, which is sometimes the case on corporate and university networks, it may be required to whitelist GMetri’s servers and ports so that they are not blocked by the firewall.

Essential

These domains cover the bare minimum domains that need to be whitelisted for any GMetri experience to run.

1. *.gmetri.com
2. *.vrgmetri.com

Non Wildcard List

(In case you aren’t able to use the wildcard entries above)

1. <DeploymentDomain>.gmetri.com
2. view.gmetri.com
3. d.vrgmetri.com
4. s.vrgmetri.com
5. u.vrgmetri.com
6. api.vrgmetri.com
7. z5api-viewer.bknd.gmetri.com
8. sms-api.bknd.gmetri.com

Optional Services

We use a number of services to keep GMetri systems functional and support advanced features.

Optional - Realtime Avatar Creation

We use ReadyPlayerMe as our 3D avatar provider. Users can log in to their own RPM account and import their avatars into GMetri, our create a new one as guests.

1. readyplayer.me
2. cname.vercel-dns.com
3. avatars.readyplayer.me
4. d1a370nemizbjq.cloudfront.net

Optional - Multiplayer

In case the wildcard domain *.gmetri.com above wasn’t whitelisted, the following GMetri hostname needs to be whitelisted for multiplayer features to work.

1. multiplayer-socket-viewer.us.gmetri.com
2. multiplayer-socket-viewer.in.gmetri.com

In addition to this, we use Agora as our service provider for all Multiplayer and Collaborative features. This is a must if you intend to use Multiplayer/Collaborative features such as Voice calls, Video calls, Screen-share, and Chat.

1. *.agora.io
2. *.edge.agora.io
3. *.sd-rtn.com
4. *.edge.sd-rtn.com
5. web-1.ap.sd-rtn.com
6. web-2.ap.sd-rtn.com
7. ap-web-1.agora.io
8. ap-web-2.agora.io
9. webcollector-rtm.agora.io
10. logservice-rtm.agora.io
11. rtm.statscollector.sd-rtn.com
12. rtm.logservice.sd-rtn.com

Additionally, you may also need to expose certain ports on your network if there are any restrictions added to the firewall

Destination ports	Port type
80; 443; 3433; 4700 - 5000; 5668; 5669; 6080; 6443; 8667; 9591; 9593; 9601; 9667; 30011 - 30013 (for RTMP converter)	TCP
3478; 4700 - 5000	UDP

Optional - Google SSO / Location Tracking

These are required for Google SSO and location tracking. These are optional but are required is you’re looking to use Social and Google Auth for your GMetri Experiences

1. *.googleapis.com
2. developers.google.com

Optional - Help / Support

These are required for any remote debugging issues at the user’s end. We use Trackjs to collect any errors reported on users’ devices.

1. *.trackjs.com